Continuous Improvement Program: Difference between revisions

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The Continuous Improvement Program (CIP) is a proposed transformation organizational review by the Third Accountability and Transparency Review (ATRT3) Recommendation 3.6. [[ICANN]] is tasked with collaborating with each [[Supporting Organizations|Supporting Organization]] (SO), [[Advisory Committee]] (AC), their stakeholder groups, and the [[Nominating Committee]] (NomCom) to establish this program.
The '''Continuous Improvement Program''' (CIP) is a proposed transformation organizational review by the Third Accountability and Transparency Review ([[ATRT3]]) Recommendation 3.6. [[ICANN]] is tasked with collaborating with each [[Supporting Organizations|Supporting Organization]] (SO), [[Advisory Committee]] (AC), their stakeholder groups, and the [[Nominating Committee]] (NomCom) to establish this program.


==== Objectives ====
==== Objectives ====
* Develop an annual satisfaction survey and a regular assessment.
* Develop an annual satisfaction survey and a regular assessment.
* Publish summaries of continuous improvement at least every three years.
* Publish summaries of continuous improvement at least every three years.


==== Development Phases ====
==== Development Phases ====
* '''CIP Framework Development:''' Estimated to take 12 months, concluding by December 2024.
* '''CIP Framework Development:''' Estimated to take 12 months, concluding by December 2024.
* '''CIP Assessment Period 1:''' Expected to begin in 2024 and end in 2027.
* '''CIP Assessment Period 1:''' Expected to begin in 2024 and end in 2027.
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==== Purpose ====
==== Purpose ====
* Serve as a forum to exchange best practices, lessons learned, and share progress on continuous improvement activities.
* Serve as a forum to exchange best practices, lessons learned, and share progress on continuous improvement activities.
* Collaborate on community-wide implementation of ATRT3 Recommendation 3.6.
* Collaborate on community-wide implementation of ATRT3 Recommendation 3.6.


==== Responsibilities ====
==== Responsibilities ====
* Develop a shared understanding of Continuous Improvement.
* Develop a shared understanding of Continuous Improvement.
* Identify existing continuous improvement activities.
* Identify existing continuous improvement activities.
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==== Community Involvement ====
==== Community Involvement ====
* Each community group, including NomCom, is requested to appoint a representative to the CIP-CCG.
* Each community group, including NomCom, is requested to appoint a representative to the CIP-CCG.
* Initial meeting planned for December 2023.
* Initial meeting planned for December 2023.


==== Functions ====
==== Functions ====
* Experience-sharing and information forum, not a decision-making body.
* Experience-sharing and information forum, not a decision-making body.
* May present joint proposals for discussion by the SOAC Chairs.
* May present joint proposals for discussion by the SOAC Chairs.
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=== CIP-CCG Membership ===
=== CIP-CCG Membership ===
{| class="wikitable"
{| class="wikitable"
|+CIP-CCG Membership
|'''SO/AC Affiliation'''
|'''SO/AC Affiliation'''
|'''Name'''
|'''Name'''
!Membership Level
|'''Membership Level'''
|-
|-
| rowspan="2" |[[At-Large Advisory Committee|At-Large Advisory Committee (ALAC)]]
| rowspan="3" |[[At-Large Advisory Committee|At-Large Advisory Committee (ALAC)]]
|[[Cheryl Langdon-Orr]]
|Cheryl Langdon-Orr
|Representative
|Representative
|-
|Tommi Karttaavi
|Resignation Notice
|-
|-
|Bukola Oronti
|Bukola Oronti
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|-
|-
|[[Governmental Advisory Committee|Governmental Advisory Committee (GAC)]]
|[[Governmental Advisory Committee|Governmental Advisory Committee (GAC)]]
|[[Tracy Hackshaw]]
|Tracy Hackshaw
|Representative
|Representative
|-
|-
| rowspan="2" |[[Root Server System Advisory Committee|Root Server System Advisory Committee (RSSAC)]]
| rowspan="2" |Root Server System Advisory Committee (RSSAC)
|Naveed Bin Rais
|Naveed Bin Rais
|Representative
|Representative
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|Alternate
|Alternate
|-
|-
| rowspan="2" |[[Generic Names Supporting Organization|Generic Names Supporting Organization (GNSO) Council]]
| rowspan="2" |Generic Names Supporting Organization (GNSO) Council
|Damon Ashcraft
|Damon Ashcraft
|Representative
|Representative
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|Alternate
|Alternate
|-
|-
| rowspan="2" |European Regional At-Large Organization (EURALO
| rowspan="3" |European Regional At-Large Organization (EURALO)
|Sebastien Bachollet
|Sebastien Bachollet
|Representative
|Representative
|-
|Ricardo Holmquist
|Resignation Notice
|-
|-
|Natalia Filina
|Natalia Filina
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|Representative
|Representative
|-
|-
|[[Christelle Vaval]]
|Christelle Vaval
|Alternate
|Alternate
|-
|-
|[[Harold Arcos]]
|Harold Arcos
|Alternate
|Temporary Alternate (June - August 2024)
|-
|-
| rowspan="2" |North American Regional At-Large Organization (NARALO)
| rowspan="2" |North American Regional At-Large Organization (NARALO)
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|Alternate
|Alternate
|-
|-
| rowspan="2" |GNSO Not-for-Profit Operational Concerns Constituency (NPOC)
| rowspan="2" |[[NPOC|GNSO Not-for-Profit Operational Concerns Constituency (NPOC)]]
|Caleb Ogundele
|Caleb Ogundele
|Representative
|Representative
|-
|-
|[[Wisdom Donkor]]
|Wisdom Donkor
|Alternate
|Alternate
|-
|-
|GNSO Business Constituency (BC)
|[[Business Constituency|GNSO Business Constituency (BC)]]
|Nenad Orlic
|Nenad Orlic
|Representative
|Representative
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|Representative
|Representative
|-
|-
|
|[[Registries Stakeholder Group|GNSO gTLD Registries Stakeholder Group (RySG)]]
|
|Chris Disspain
|
|Representative
|-
|-
|
| rowspan="2" |[[Intellectual Property Constituency|GNSO Intellectual Property Constituency (IPC)]]
|
|Lori Schulman
|
|Representative
|-
|-
|
|Marco Martinelli
|
|Alternate
|
|-
|-
|
|[[Security and Stability Advisory Committee|Security and Stability Advisory Committee (SSAC)]]
|
|Jeff Bedser
|
|Representative
|-
|-
|
| rowspan="2" |[[CcNSO|Country Code Names Supporting Organization (ccNSO)]]
|
|Sean Copeland
|
|Representative
|-
|-
|
|Irina Danelia
|
|Alternate
|
|-
|-
|
| rowspan="2" |[[NCUC|GNSO Noncommercial Users Constituency (NCUC)]]
|
|Benjamin Akinmoyeje
|
|Representative
|-
|-
|
|Liubomir Nikiforov
|
|Alternate
|
|-
|-
|
| rowspan="2" |[[Registrar Stakeholder Group|GNSO Registrar Stakeholder Group (RrSG)]]
|
|Owen Smigelski
|
|Representative
|-
|-
|
|[[Tom Barrett]]
|
|Alternate
|
|}<ref>[https://icann-community.atlassian.net/wiki/spaces/CIP/pages/109770222/CIP-CCG+Membership+and+Mailing+List ICANN Community: CIP-CCG Membership and Mailing List]</ref>
|-
|
|
|
|-
|
|
|
|-
|
|
|
|}


== Implementation and Coordination ==
== Implementation and Coordination ==
The implementation of ATRT3 Recommendation 3.6 requires efforts by individual community groups and collective coordination. ICANN has put together terms of reference detailing the expected roles and responsibilities for the CIP Community Coordination Group. The community's implementation work will necessitate collaboration across different groups to address specific items that require coordinated effort.
The implementation of ATRT3 Recommendation 3.6 requires efforts by individual community groups and collective coordination. ICANN has put together terms of reference detailing the expected roles and responsibilities for the CIP Community Coordination Group. The community's implementation work will necessitate collaboration across different groups to address specific items that require coordinated effort.
== References ==
{{reflist}}
[[Category:ICANN]]
[[Category:Accountability Mechanisms]]